My most powerful lesson

"After every game we have to get our mirrors out and we have to say: ‘What could we have done better?’"

In this exclusive with The Coaches' Voice, Chelsea manager Emma Hayes reflects on the responsibility of every coach to prepare his or her players for every single game. She also explains the no-excuse culture that she has tried to instil at Chelsea, with every player and coach asked to be honest about their own performance – and not allow excuses to creep in.